Lashbrook Titanium 5B Stone Polish
CALL US NOW! (401)-722-0466
All products are subject to price change and availability. New England Gold & Silver Jewelers reserves the right to limit quantities. Any typographical, photographic or other errors are subject to correction. For all prices and products, New England Gold & Silver Jewelers reserves the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors.
Lashbrook Titanium 5B Stone Polish
|Product Type||Wedding Bands|
|Wedding Band Style||Modern|
All jewelry items purchased from us and delivered within the United States qualify for free shipping. Your order value determines the level of free shipping offered free of charge. We ship to addresses in the United States and *Canada only. *Please note that all Canadian shipments are subject to a shipping charge of US$50. *Please also note that FedEx® will not ship to PO Boxes so you will need to provide a physical address.
|Order Value||Free Shipping Method (US Only)||Shipping Upgrade Options|
|Between $1.00 & $249.99||USPS aka priority||FedEx® Express Saver(3 Day Service) - $8 FedEx® 2Day - $12 FedEx® Overnight - $24|
|Between $250.00 & $999.99||FedEx® Express Saver(3 Day Service)||FedEx® 2Day - $4 FedEx® Overnight - $16|
|Over $1,000.00||Over $1,000.00||FedEx® Overnight - $12|
In every product detail page we display an approximate order manufacturing schedule. Your order will ship out to you within the time-frame detailed. Depending upon the shipping method utilized, once shipped, your order will take between one and six business days to arrive with you:
- For orders shipped via USPS® the shipping process will take between one and six business days.
- Orders shipped via FedEx® Express Saver, FedEx® 2Day, and FedEx® Overnight will take 72 hours, 48 hours, and 24 hours to arrive respectively.
- All shipments made via FedEx® can be tracked via the FedEx® website. To track your order go to www.fedex.com/us and enter the tracking number we provided you with to track your shipment. Please note that we do not offer Saturday or Sunday deliveries, so an item shipped on a Friday (even via FedEx® Overnight), will not arrive on Saturday, but the following Monday
If you need to expedite the free shipping method offered with your order, you can do so during the order checkout process. Should you require any assistance in relation to upgrading your shipping option, please do not hesitate to contact our Customer Support Team via email at info@NewEnglandGoldandSilverJewelers or by telephone at 401-722-0466.
Shipping To An Alternate Address
We understand that jewelry is often purchased as a gift for someone else, and that it may not be desirable / convenient for us to ship to the address associated with your credit card. For your convenience, we are pleased to offer the following shipping options:
- Direct delivery to your home address / the address on file with your credit card company (providing said address is not a PO Box address).
- Delivery to a FedEx® store / depot of your choice.
- Delivery to our store location, where we can hold your item/s for collection at your convenience. Please note that if this option is selected, we may be required to charge Sales Tax on your purchase.
If delivery to any address other than the address on file with your credit card company is required, please specify this in the additional information portion of the checkout process.
How do I return a product?
We operate a 30-day risk-free return/exchange policy on all website products. If you are not satisfied with your purchase you can return the item/s. Any returned item/s must be received by us within 30 days of your initial invoice date.
Custom work, special orders, personalized or engraved items (including Mother's Rings), cannot be returned or refunded unless there is a manufacturing defect.
Return shipments can only be made after receipt of a Return Authorization Number, (RAN), from us. This RAN number must be marked clearly on the front of the returns package, and must be sent, along with the original invoice, via an insured carrier, to our company address as seen below, (a return address label will be included with the package).
New England Gold and Silver Jewelers 1571 Newport Ave., Pawtucket, RI 02861
Your returns package must include all the original packaging, including all of the original jewelry certification report/s. (There will be a replacement charge of US$250 per certificate in the event that the original certification is not returned) Shipping charges previously paid by the customer at the time of purchase are non-refundable. The customer is also liable for all shipping, insurance and handling costs associated with the return. Shipping and handling costs will be refunded only when the return is necessary due to our error.
Returned item/s must be returned in their original state and condition. Should the item/s not be in their original state and condition all return privileges will be withdrawn.
Please insure all jewelry valued over $500 before returning the product to us. We will not be liable for any loss which may occur during the return process if the goods are not insured.
Following satisfactory inspection of the returned item/s refunds will be processed. Refunds on payments made by credit will be made to the original card only. Likewise, payments made through PayPal will only be refunded to the original accounts debited. Your credit will appear after the completion of the monthly billing cycle. To exchange an item contact our customer support team for details at info@NewEnglandGoldandSilverJewelers
What if I decide to change my order after I have paid for it?
To cancel or change an order customers have to call 401-722-0466 or send an email to info@NewEnglandGoldandSilverJewelers
Our order management system is designed to fulfill orders quickly and efficiently so we cannot cancel or change an order once the shipping process has started. If your order has already been shipped and you are unhappy with your choice you can simply follow our return policy to get a refund.
Refunds on payments made by credit card will be made to the original card only. Likewise, payments made through PayPal will only be refunded to the original accounts debited. Your credit will appear after the completion of the monthly billing cycle.
For all customized items the cancellation period is 24 hours. After this time there is no cancellation or return protocol unless an error has been made on our part.
Information Collection and Use
We may request certain pieces of personal information from our users at various points on the website. We are the sole owner of this information and at no time will it be sold, shared or rented to third parties in any way other than those set out in this policy.
We may request your name, telephone number, email address, shipping and billing address or addresses, credit card number and expiration date. This information is collected for:
- Order Processing
- Contacting you regarding your order
- Delivery of orders
- Verification of your identity for payment authorization and on-line account access
- Sending you a regular newsletter (following your request).
- Entering you into our prize-draw/competitions (following your request).
- For surveys and polls (voluntary information.
The only time that any of this information is shared is with your Credit Card Company or selected payment gateway for completion of your order. All our deliveries are outsourced to a reputable shipping company ( FedEx® ) and your name and address will only be used for order delivery purposes.
We request information from the user on our order form when making a purchase. This is when a user must provide their contact information such as name, telephone number, email address and shipping and billing address or addresses, and financial information such as credit card number and expiration date. This information is used for billing purposes and to fill our customer's order. If we have difficulty processing an order we will use the contact information to communicate with the customer.
When you make a purchase our server uses a Secure Socket Layer (SSL) to connect with you. This protocol is the finest security available. SSL encrypts your sensitive information, guarding it from interception and misuse. This ensures your security and a safe shopping environment. All of our customers’ information, not only the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our Customer Service Representatives) are granted access to personally identifiable information. We always keep our employees up-to-date on all of our privacy and security practices. We frequently, and whenever additional policies are added, inform our employees and remind them of the importance we place on privacy, and what they can do to ensure that customers’ information is protected at all times. Finally, the servers that store personally identifiable information are in a secure environment in a locked facility.
Participation in Surveys/polls and sweepstakes/competitions
On an occasion we will ask you for information via surveys or sweepstakes. Your participation is completely voluntary and the user therefore has a choice whether or not to disclose information. This information may include name, address and contact details and information relating to your experience, interaction and dealings with us. This information will solely be used to notify winners and to track and improve the use, efficiency and effectiveness of the website. This information will never be sold, shared or provided to third parties and is only used for the reasons mentioned above.
Participation in this service is provided on a voluntary basis and users will always have the opportunity to opt-out from this service. Subscription to this service will require only an email address.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at info@NewEnglandGoldandSilverJewelers.com to request that we remove this information from our database.
Design your Own Ring/Special Requests
Personal information relating to the individuals who participate in this service will solely be used by the company for internal surveys and information. Whilst no personal information will be made available, designs and specifications may be made available to visitors of the website by way of examples of this service. We reserve the right to utilize any of these designs for our own purposes.
Cookies are a small piece of information stored by a user’s browser on their computer. Usage of a cookie is no way related to any personally identifiable information but allow us to track the most popular areas of the site and the interests of our individual users. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent/browser cookie is a small text file that remains stored on the user's hard drive. Persistent cookies can be removed by following your specific Internet browser instructions. By setting a cookie on our site, users would not have to log in a password in order to view contents from a previously stored shopping cart or wish list. This saves your valuable time during the shopping experience. If users reject the cookie, they may still retain this information by choosing to provide a viewer defined username and password.
Site Usage Tracking
This Web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage our users to be aware when they leave our site, to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement solely applies to the information collected by this Web site.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form. If you no longer wish to receive our newsletters and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter, by contacting us on info@NewEnglandGoldandSilverJewelers.com or calling us 401-722-0433 Chat Rooms/Live Chat/Testimonials If you use Chat Rooms/Live Chat on this site, you should be aware that any personally identifiable information you submit can be read, collected, or used by other users and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit through the aforementioned facilities.
Correcting/Updating Personal Information
If a user's personally identifiable information (such as zip code, phone number, email or postal address), changes we provide a way to correct and update this information. User's may either email our Customer Support Team at info@NewEnglandGoldandSilverJewelers.com or contact us by telephone at 401-722-0466.
Notification of Changes