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Lifetime Warranty

Lifetime Warranty

Every piece of diamond jewelry purchased from New England Gold & Silver Jewelers is backed by our free lifetime warranty. All items shipped from our store go through rigorous quality control checkpoints to make absolutely certain that the item you receive is free from abnormal stone loss/breakage, as well as any defects in the workmanship or manufacturing.

We hand select every piece at NEGS - always personally choose diamonds of the highest quality. We are so confident all of our diamond jewelry goes above and beyond industry standards that we offer the best Lifetime Warranty on each of our diamond rings, earrings, bracelets and pendants.

Lifetime Diamond Upgrade

Lifetime Diamond Upgrade


At New England Gold & Silver Jewelers we offer a lifetime upgrade for a loose diamond you buy from us. If you want to trade it in later, we will give you the full amount of your original purchase towards the purchase of a new diamond of greater value. Unlike other jewelers, you do not have to double the amount of your purchase like you do with most other places. If you buy a diamond today for $2000 and want to trade it in a year for a diamond or diamond earrings that costs $2200, you will have to pay only $200.


Every diamond purchase at New England Gold & Silver Jewelers includes:

Free sizing

Free certification from G.I.A, E.G.L, or A.G.S

Free appraisal for insurance purpose

Free maintenance, inspection

Free cleaning

0% Financing

0% Financing

Get just what you want and pay for it just the way you want. New England Gold & Silver Jewelers Luxury accounts are your way to custom tailored in-house financing. Work with our credit experts to create payments that fit your budget. It only takes a few minutes to get you started. Once you are approved take advantage of zero percent financing for one year. 

Shipping Policy

All jewelry items purchased from us and delivered within the United States qualify for free shipping. Your order value determines the level of free shipping offered free of charge. We ship to addresses in the United States and *Canada only. *Please note that all Canadian shipments are subject to a shipping charge of US$50. *Please also note that FedEx® will not ship to PO Boxes so you will need to provide a physical address.

Order Value Free Shipping Method (US Only) Shipping Upgrade Options
Between $1.00 & $249.99 USPS aka priority FedEx® Express Saver(3 Day Service) - $8 FedEx® 2Day - $12 FedEx® Overnight - $24
Between $250.00 & $999.99 FedEx® Express Saver(3 Day Service) FedEx® 2Day - $4 FedEx® Overnight - $16
Over $1,000.00 Over $1,000.00 FedEx® Overnight - $12

Shipping Schedules

In every product detail page we display an approximate order manufacturing schedule. Your order will ship out to you within the time-frame detailed. Depending upon the shipping method utilized, once shipped, your order will take between one and six business days to arrive with you:

  • For orders shipped via USPS® the shipping process will take between one and six business days.
  • Orders shipped via FedEx® Express Saver, FedEx® 2Day, and FedEx® Overnight will take 72 hours, 48 hours, and 24 hours to arrive respectively.
  • All shipments made via FedEx® can be tracked via the FedEx® website. To track your order go to www.fedex.com/us and enter the tracking number we provided you with to track your shipment. Please note that we do not offer Saturday or Sunday deliveries, so an item shipped on a Friday (even via FedEx® Overnight), will not arrive on Saturday, but the following Monday

Expedited Shipping

If you need to expedite the free shipping method offered with your order, you can do so during the order checkout process. Should you require any assistance in relation to upgrading your shipping option, please do not hesitate to contact our Customer Support Team via email at brian@newenglandgoldjewelry.com or by telephone at 401-722-0466.

Shipping To An Alternate Address

We understand that jewelry is often purchased as a gift for someone else, and that it may not be desirable / convenient for us to ship to the address associated with your credit card. For your convenience, we are pleased to offer the following shipping options:

  • Direct delivery to your home address / the address on file with your credit card company (providing said address is not a PO Box address).
  • Delivery to a FedEx® store / depot of your choice.
  • Delivery to our store location, where we can hold your item/s for collection at your convenience. Please note that if this option is selected, we may be required to charge Sales Tax on your purchase.

If delivery to any address other than the address on file with your credit card company is required, please specify this in the additional information portion of the checkout process.

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